Category Archives: education

How prepared are you when meeting with a client

bulldog wearing eyeglasses sleeping over a good novelDriving to a meeting with potential client I was going in my mind through the information I gathered for this meeting and thought back to a time back in school.

Sitting in class I was called out as the first student to give a short verbal description about the content   of the book we were given to read several days ago. With a deer in the headline look I stared at the teacher and finally remembered that we were asked to read this book and I just totally forgot.

The embarrassment I felt that day was earthshattering for me and at that moment I wished the earth would have opened up and swallowed me whole and later having to explain to my parents why I had to stay longer in school in detention because I did not do my homework was even harder.

Arriving at the potential client’s office I stepped into her office and we had a great meeting discussing her wants, needs and wishes. Thanks to being prepared for this meeting we were able to come up with a great solution for her and it was a solution she had not thought of.

It always shows to be prepared and my embarrassing moment in school taught me that lesson early in life or how Confucius put it; “Success depends upon previous preparation, and without such preparation there is sure to be failure.”

Dressing for success has been pushed into a corner and is collecting dust

business suit and tieIn this time of social media, web and video conferencing some of us never needed to leave the trusty office  or our desk to make a sale or reach a client in person. Some of the personal interaction has been lost in many areas and dressing for success has been pushed into a corner and is collecting dust.

Sometimes when you would like to move up your personal career ladder or would like to attract potential new clients to work with, dress the part every time all the time.

Ok..Immediate disclaimer. When you work construction or any other job that requires you to dress for safety or job specific do so and when you are in meeting dress professional.

Dress for success still holds true today.

No matter what someone has accomplished in the past, when you don’t dress the part when you attend a meeting, conference or networking event you might not get a second look, even so there might be a potential clients or employer in the room that has exactly what you are looking for.

Some of us might need a little help with picking up the more favorable outfits to wear for the desired client or position we are striving for and there is nothing wrong with asking for help. Many of the larger department stores have personal shoppers who can help you pick out something to wear. You also could consult a personal image consultant, or style coach who could help you find your personal style while shopping with you.

What is a manager?

Business Team Signing ContractI have written one post about what a leader is and here is part II about what a manager is.

A manager performs an organizational function and it does not mean managing of people, it can also mean managing materials. The manager is here to make sure they do what they suppose to do.

The efficient manager makes effective use of material and resources given to them.

Here are some trades a good manager will have

Planning

  • Plan the day, week, month
  • Put the right people in the right place to be more efficient
  • Look at all the probable scenarios
  • Figure out the worst possible scenario
  • Looking at available resources
  • Compare strengths and weaknesses of individuals

Organized

  • Prepared the group and make them part of the plan
  • Is everybody trained?
  • Are the other departments ready
  • Is the work force motivated?
  • Is the right material ordered?
  • Is the equipment ready?
  • Are spare parts available for the equipment?
  • Does everybody understand their roll?

Direct the teams

Monitor the output

  • Watch and make certain everything goes to plan
  • Direct and organize people when something is out of sync
  • Be aware of outside forces that might will influence the plan’s outcome

What is the difference between a Leader and a Manager?

A leader can be a manager, but not every manager is a good leader (don’t ask me where I read this)

A manager monitors the output and the productivity of the team there are responsible for. Most of the time a manager was given their position by promotion a leader’s position was given through trust.

What is a Leader?

meeting roomSomething  happen last week that made me think off the difference between a manager and a Leader again. I will write about this in two blogs (otherwise it is to long).

First I thought I grab the thought on (at least for me)………………………….

What is a Leader?

  • Guides others toward a common goal,
  • Showing the way by example,
  • Creates an environment in which team members feel actively involved in the entire process.
  • Is not the boss of the team
  • Is the person that is committed to carrying out the mission.

Qualities of a good leader

Listens:

  • Open minded to new ideas
  • Open minded to new ways of doing things
  • Everyone in the group will be heard.
  • Listen to ideas
  • Accept constructive criticisms.

 Focused:

  • Remind yourself and the group of the goals and mission.
  • You need to on track and keep others on track,
  • Keep the team will motivated and it be more productive.
  • Schedule time to meet with your Team
  • Establish and check-in about the goals you hope to achieve.

 Organized:

  • A leader set’s the tone for the team.
  • A leader who is organized helps motivate team members to be organized as well.

 Available:

  • Holds frequent group and personal meetings
  • Questions or concern can be addressed right away and can be handled sooner

 Include others:

  • As a leader, you should not do all the work.
  • Poor use of time is when you do everything yourself and prevents your Venture from growing.
  • Leader should work with his/her teammates
  • Learn how to delegate responsibility
  • Being mindful of everyone’s interests, goals and strengths.

 Decisive:

  • You are not always going to be able to reach a compromise.
  • Don’t be afraid to make the final decision, even if some team members disagree with you.

 Confident:

  • Confidence is one of the most important characteristic of a leader.
  • If you don’t believe in yourself and the success of your Venture, no one else will.
  • Show that you are dedicated, intelligent, and proud of what you are doing.

Please give me a day and I will have part II…what is a manager.

Are you missing out on business?

medical

When you are given a possible contact name and number of a person that is interested in what you have to offer do you truly follow up with this person?

Be honest ………..

Every time …most of the time ….or occasionally?

 

Experience has taught me that about:

 

95% of the receptions are very eager to talk to the person.

55% take time to make the first initial contact over the phone or email with in 24 hours

30% will talk to the person during a one on one meeting only once

6% will close the deal

1% will keep of following up with the referral, prospect

The rest will just fall through the crack and never will be followed up on even after the first initial contact.

By now the 80/20 rule no longer exists…it is more like 10/90 or 5/95 at best.

I call it the stinking thinking

Question Mark Key on Computer Keyboard

As soon as you open the email, or turn on the TV you hear the bad news. Job loss here, cut back there …..and you name it. The overall news is getting better but we all know…bad news sells and will pay the news agencies bills.

Nationwide we currently have a 7.6% unemployment rate (July 2013) and still people are not happy…..

…….92.4% of the total work force is still employed.

Things I hear on the street every day are sayings like

…..I am not getting my raise.

…. I no longer get any overtime.

…. I was told I have to take an extra day off

Think of it as:

….my Company is being proactive so that I still can work in the near future.

I call it as the stinking thinking that gets us in a bad mood and we need to change how we think about the things what we are being spoon feed over the news and airwaves every day.

It does not matter what your circumstances are at the present moment. Think positively, expect only favorable results and situations, and circumstances will change accordingly. It may take some time for the changes to take place, but eventually they do.

Sure you cannot turn the stinking thinking around on a dime and no one expect s you to do this. You need to practice and maybe find a positive thinking partner to help you with this.

Read about the subject; and when you cannot buy the book there is always the old fashion library to go to.

Start visualizing you success, smile more even when you have to face it and use positive words when communication with yourself and others.

Last but not least…..as soon as you have one of those stinking thinking thoughts try to replace it with a positive thought. It is not easy at the beginning. We are creatures of habit and habits are sometimes hard to break, but you will get there.

Check your attitude at the coat check

Karli and GracieWe all have heard the saying “You get what you expect” and it does hold true. Not sure if I am going to call it a vibe or a sense that is portrayed with any of the expectations and in some sense you also could call it karma.

Take dogs for instance. Dogs are very much in tune with their owner and all you need to do is watch a dog to find out what a dog’s owner is feeling or thinking. Most of the time when a dog lays right next to the owner’s feet while he or she is in conversation with another person. The dog is not only very well trained but the owner is calm.

This dog feels the calming effect of his owner and has no fear and knows he is safe. With that he just can stretch out and relax knowing his owner will keep him safe.

The same goes for individuals. When you walk in a room and you are comfortable within your own skin, it will show and the room will feel it. When you walk into a room and you already thinking negative about the entire situation or you are bringing your troubles or desperations with you into the room the room will reciprocate with the same attitude towards you and no matter how desperate they might need your services they might not going to call you.

Who likes to work or team up with negative people?

A great example is a good friend of mine; we just had that discussion about “you get what you expect” and the karma of things. She was at a meeting just this week and tried a new approach while stepping into the room. She left all of her office issues and negativity at the “coat check” outside and stepped into the room with a much more positive outlook.

Right after the meeting she called me to let me know that she was invited to speak in front of a group of her peers about her work she has been doing.

It again holds true: You get what you expect. So leave the negative attitude outside with the “coat check” and you might just not pick it back up on the way back because things have changed.

Asking for an equity payment before you make your deposit

teamIt is always interesting how much more you can discover and learn in books you have read or listed too even after you have read them more than once.  A very short line in a book I am listed too right now while I am traveling from and two meeting caught my attention.

It was talking about asking for an equity payment before a bank deposit was made.

You never would go to a bank and ask them for an equity or interest payment on a deposit you never made into the bank. So why would you do so while you are networking?

 

Have you heard of the 5 rules of success?

 

The value of success is your true worth based on the how much more you give in value than you ask for in payment back. The more and the better you serve others the higher your payment will be.

When you put other individual’s interest before yours and the more authentic you are, the more your influence will increase.

Last but not the least! You should not turn down help when someone is willing to give it freely.

 

Sound so simple and it truly is that simple.

 

If you can dream it, then you can achieve it. You will get all you want in life if you help enough other people get what they want. – Zig Ziglar –

Building your business team

geeseAt one point in time as business owners, when we would like to stay in business, we need to build our team to grow the business further. Identifying key members of a team is important and most important to find out where you as the business owner will fit in the mix of the team.

Some of the members of the team should include an idea generator who is a visionary, and can pull ideas and vision out of nowhere. The innovator who can write code, build things, see things, invent things, and create something for others to sell.

You need someone who can take something from nothing to either start a new team or launch a new product. Is able to write a business plan, implement and track that plan, research and respond to market trends, and is able to surround themselves with people who they can draw from.

Another partner on your team should be someone who can help the company grows. Someone who can see the potential in people, willing to invest their time and energy and can put them into the right position and who can take a good idea and make it into something great.

Anyone who read the book written by Bob Burg and John David Mann about the Go-Giver  will remember the flock of geese and flying in a “V” formation. That is how they reach their travel goal.  To reach any goal in business we need to have our own flock of geese in place before we start traveling.

You started your business and now you are faced with the need of raising capital

piggy bankYou started your business and now you are faced with the need of raising capital to fund your business. There are many ways to fund a start-up or existing business but when you are looking for funding beyond your friends or family you need to have your ducks in a row before you even venture into the world of investors to ask them about money.

Truth to behold is that many business owners to not spend enough time to get their ducks in a row to secure their financing and later just fall back on the old, cost cutting method. Richard Brandon with his post about building a strong reputation had some great input.

You need to be able to build a trusting relationship with the investor and you need to have a favorable reputation. When you have an “I don’t give a dang” reputation it will translate right back into your business. Your personal conduct needs to reflect your business conduct.

You need to find out what the investor is looking for before you run your investment ideas across their table. Brad Sugars in his blog about how to position your startup as a good investment said is best; “Investors are looking for three things: the people behind an idea, the idea itself and an answer to the question: How will I get my money back?” A company either has a great goal and a great team but not a clue how to return the ROI. Or they have a great Idea and a solid understanding on how to return the ROI but don’t have the team support.

Be prepared that the investor will ask you some questions and you better be able to answer them truthfully. Caroline Cummings has put together a great list of possible questions you should be ready to answer in her blog called”10 great questions I never thought investors would ask a startup”.

Come prepared and you might be surprised what could happen.