Potential Customers are in every corner of your world that you could turn into life time clients or referral sources. Many times how you treat the individual or their property will determine if you will have a client for life or not.
In many cases it is as simple as mom’s house rules:
- You open it, close it.
- You empty it you either fill it back up or let them know
- You dirty it, clean it.
- You throw it on the floor, you pick it up.
- When you take it out, put it back.
- You are running late or you are not coming you tell them.
- When they speak, listen.
- When you don’t have an answer, let them know, try to find the answer and don’t make something up.
- When you see they need help, help them.
Sometimes in the heat of the business battle many of us forge and overlook the simple things and these are the once who will net us or loose us clients.