The little action of assuming something sometimes gets us in trouble, gives us the wrong feeling of confidence or the total wrong impression about a situation we do not have the full information on.

Just the other day I was sitting in awe, listening in on an assumption someone made about a situation that they were not privy to or given the full information on but still made their personal opinion known to everybody in the room.

Immediately my thought turned to myself and wondered how many times I made an assumption about a situation without being privy too or given the full information on. Or had not researched or talked with both parties who might be part of the situation and could give me the needed information for me to be able to form an informed option to make a decision on the situation.

I found myself doing just this in my mind the other day. Just yesterday I had received a call about a situation and I immediately was upset about what has happened without having the other person’s story. I stepped back, put my personal opinion aside and talked with the other person that was involved in the situation. To my horror I found out that there was a missing training piece that was not covert and might not been found out about unless this situation occurred.

We pulled both parties together and together we took their situation and wrote a training piece about this and used their situation as an example and added talking points and tips on how to avoid being in the same situation.

My thought…you never know what you are missing until you ask and when you ask you might find that you have missing pieces in your training or communication you have never thought off.